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LOAN SERVICING

CLIENT BENEFITS     |     SERVICES WE SUPPORT     |     WORKING WITH YOU (OUR PROCESS)     |     AIS DIFFERENCE

 

Scalable Support For Performing Portfolios With High Compliance Demands

Managing active loan portfolios requires significant time, staffing, and regulatory oversight. AIS helps mortgage and consumer lenders handle the most resource-intensive parts of servicing without adding staff or increasing compliance risk.

Our servicing expertise, combined with automation, covers the critical day-to-day tasks of loan boarding, document management, verification, and indexing. Your team gains capacity to focus on customer service and higher-value activities.

Scalable Support For Performing Portfolios With High Compliance Demands

 

Why Clients Choose AIS

Lower Costs Without Sacrificing Quality

Clients reduce operating costs by up to 50% while maintaining or improving turnaround times.

Built to Scale With You

Whether you service mortgages, auto loans, or credit cards, AIS adapts to your systems, volumes, and compliance needs.

Adapt to Volume Spikes

Our servicing specialists and global delivery centers provide capacity on demand without adding permanent overhead.

Accuracy and Compliance at the Core

Streamlined processes and built-in checks improve accuracy while meeting investor and regulatory standards.

Accelerate Loan Onboarding

We shorten loan setup, documentation indexing, and exception handling through scalable teams and automation.


 

Key Services We Deliver

Dollar Exchange Document
Loan Boarding
and Setup
Dollar Listing Search Document
Document Verification
and Indexing
2 Cog 2
Servicing Transfer
Support
Certificates of Insurance
Escrow Document
Processing
Dollar Document Exclamation 1
Payment History
Reconciliation
Documents Arrows 1
Document Naming, Stacking,
and Exception Identification

 

How We Work With You

Define Needs
Define Needs
Define processes, volumes, and SLAs together
Deploy Talent & Automation
(Tailor the Approach)
Deploy Talent
Deploy trained teams
and automation where
it fits best
Manage Seamlessly
Manage Seamlessly
Manage day-to-day
servicing tasks
in your systems
Deliver Insights
Deliver Insights
Provide regular reporting, quality checks, and insights

 

What Makes AIS Loan Servicing Different

What Makes AIS Loan Servicing Different
  • Deep experience in regulated servicing environments
    • Technology-enabled processes that increase accuracy without losing human oversight
      • Flexible engagement models - full function, overflow, or project-based
        • Staff trained in servicing guidelines and compliance protocols
          • Transparent performance metrics and reporting from day one