LOAN SERVICING
Scalable Support For Performing Portfolios With High Compliance Demands
Managing active loan portfolios requires significant time, staffing, and regulatory oversight. AIS helps mortgage and consumer lenders handle the most resource-intensive parts of servicing without adding staff or increasing compliance risk.
Our servicing expertise, combined with automation, covers the critical day-to-day tasks of loan boarding, document management, verification, and indexing. Your team gains capacity to focus on customer service and higher-value activities.

Why Clients Choose AIS
Lower Costs Without Sacrificing Quality
Clients reduce operating costs by up to 50% while maintaining or improving turnaround times.
Built to Scale With You
Whether you service mortgages, auto loans, or credit cards, AIS adapts to your systems, volumes, and compliance needs.
Adapt to Volume Spikes
Our servicing specialists and global delivery centers provide capacity on demand without adding permanent overhead.
Accuracy and Compliance at the Core
Streamlined processes and built-in checks improve accuracy while meeting investor and regulatory standards.
Accelerate Loan Onboarding
We shorten loan setup, documentation indexing, and exception handling through scalable teams and automation.
Key Services We Deliver

and Setup

and Indexing

Support

Processing

Reconciliation

and Exception Identification
How We Work With You
(Tailor the Approach)
and automation where
it fits best
servicing tasks
in your systems
What Makes AIS Loan Servicing Different

- Deep experience in regulated servicing environments
- Technology-enabled processes that increase accuracy without losing human oversight
- Flexible engagement models - full function, overflow, or project-based
- Staff trained in servicing guidelines and compliance protocols
- Transparent performance metrics and reporting from day one