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FULL-SERVICE ACCOUNT MANAGEMENT

CLIENT BENEFITS     |     HOW WE WORK     |     SERVICES WE SUPPORT    |     AIS DIFFERENCE

 

Transparent Work, Guaranteed Results

AIS provides comprehensive, end-to-end account servicing that allows lenders and servicers to offload complex, high-volume work with confidence.

We don’t just handle the tasks - we also own the industry-leading bankruptcy and deceased databases that power them.

That makes us a true one-stop shop for account servicing, eliminating the need for third-party vendors and extra costs.

Transparent work guaranteed results

 

Why Clients Trust AIS for Account Management

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End-to-End Ownership

We handle the full servicing lifecycle - from onboarding and monitoring to resolution and reporting - with clearly defined SLAs and accountability.

Reduced Internal Load

By offloading high-effort processes, your internal teams gain time and capacity to focus on strategy, oversight, and exception management.

Real-Time Performance Tracking

We provide dashboards, reporting, and visual controls that give you ongoing insight into work progress, exceptions, and SLA adherence.

Built for Regulated Environments

AIS processes are built around quality assurance and compliance - with audit trails, documentation standards, and data security baked in.

Scalable to Your Needs

Whether managing a new portfolio, backlog, or ongoing function, we scale resources and oversight to meet your evolving demands.


 

How We Work With You

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Scope & Success
Connect
We clarify volume, timing, and outcomes to align expectations from the start
Structured Execution
Contact
Roles, workflows, and controls are put in place to drive consistency
Full-Service Management
Story
We handle daily operations, reporting exceptions and progress along the way
Continuous Improvement
Resources
Ongoing insights and KPIs shape refinements as your needs evolve

 

Common Account Management Services

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Bankruptcy Account Servicing
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Performing Loan Servicing Support
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Probate Case Tracking and Documentation
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Deceased Borrower Handling
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Escrow Analysis and Exception Management
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Loan Boarding, Processing, and Correspondence Workflows

 

What Makes AIS Account Management Different?

What makes AIS Account Management different
  • End-to-end execution backed by proprietary data
    • Lower cost-to-serve - No third-party data markups means we can pass real savings on to you without compromising quality
      • Dashboards and performance visibility with transparent reporting and visual controls
        • Flexible scope - From function-specific staffing to full outsourcing
          • Built for regulated servicing - Structured processes, audit trails, and SLA accountability

             
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