AIS offers strategic outsourcing solutions to help companies deal with economic uncertainty, regulatory pressures and market difficulties. Our services drive business performance with lower cost, better quality and faster delivery. We use software robotics and expert talent to manage the day-to-day work within our clients’ loan servicing and default legal processes so our clients can focus on growing their business.
Using a blended delivery model led by Dallas-based personnel, AIS offers unit and FTE pricing models that reduce payroll costs by as much as 50%. AIS has all the resources to help clients deploy value creating programs as an extension of their own capabilities.
PROCESS ENGINEERING
Core to the implementation of BPO strategies for AIS is a complete analysis of current business processes. The AIS Process Excellence team evaluates current methods, identifies risks and efficiencies, and recommends transition plans to optimize the quality of work.
AIS Engineers are Lean Six Sigma Certified (Green and Black-Belt). AIS pinpoints steps that are unnecessary or are a duplication of other tasks, while making recommendations to include new value-added steps in the process.
OPERATIONAL EXCELLENCE
We focus on doing it right the first time, maintaining a 99.4% accuracy rating in all processes.
Like any successful organization, our strength is in our people. We recruit, train, and manage highly-skilled and motivated people. 100% of our team has college degrees, with 30% having advanced degrees.
We scale quickly, eliminating your reliance on temporary staffing agencies.
AIS team members possess the necessary skills to effectively communicate with your staff, enabling a seamless integration into your existing business environment. AIS can meet project-based or full-time staffing requirements across a variety of specialized areas:
- Accounting
- Information Technology
- Bank Operations & Treasury
- Loan Operations
- Credit Administration
- Database Organization
- Data Processing
- Process Engineering
- Insurance
- Deposit Operations
- Enterprise Risk Management
- Finance
- Mortgage
- Legal Support
- Default Administration
- Estates Administration
We collaborate with clients to clearly define performance targets, including measurable business outcomes such as realized cost reduction, increased productivity levels, and improved value.
To ensure vision alignment, we outline and document current and future state, establish a detailed migration plan, and conduct parallel processing to ensure knowledge transfer.
Applying proven transformation methodologies, we’ve established sound communication routines with our clients that enable total transparency throughout the process.
Time-motion studies, scorecards, capacity trends, and other quality and cost reporting is shared regularly with the client to ensure we are exceeding service-level agreements.
INTELLIGENT AUTOMATION
AIS develops and maintains bots to optimize productivity, scalability and work quality while lowering operating costs for our clients.
We utilize our team of software engineers to build financial and legal technology. Robotic Process Automation and Artificial Intelligence are utilized to further enhance the value of the services we offer.